Refund Policy
At Krisashi, we strive to ensure that every customer is satisfied with their purchase. If for any reason you are not completely satisfied with your purchase, you may request a refund within 30 days of purchase. Please read our detailed refund policy below for more information:
Eligibility Criteria:
- Items must be unused, unworn, unwashed, and in the same condition as received.
- Items must have all original tags and packaging intact.
How to Request a Refund:
- Contact our customer service team within 30 days of receiving your order to request a refund.
- Provide your order number and details of the item you wish to return.
- Our customer service team will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.
Return Shipping:
- Customers are responsible for the cost of return shipping, unless the item received is incorrect, damaged, or defective.
- We recommend using a trackable shipping method to ensure your return is received.
Refund Process:
- Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.
Exceptions:
- Some items may not be eligible for a refund due to hygiene reasons or other restrictions. Please check the product description for specific details.
Contact Us:
- If you have any questions or concerns about our Refund Policy, please contact our customer service team for assistance.
Note: This Refund Policy is subject to change without notice. Please refer to our website for the most up-to-date policy information.